Client: Maramar Dental | Website: Maramar Dental
Shipping Dental Equipment
Maramar Dental Equipment Solutions is a leading supplier of high-quality dental equipment and supplies to dental practices and clinics across the country. With a reputation for excellence and reliability, Maramar Dental is committed to ensuring that dental professionals have access to the latest technology and tools to provide optimal patient care.
Challenge:
As Maramar Dental expanded its business to better serve dental professionals nationwide, it faced the challenge of distributing the products to other facilities and clients. Deliverability was crucial to accommodate their growing inventory, operations, customer demand and to enhance their overall service quality. Deliveries were sometimes limited to the customers in their local area and sales were lost to many other customers around the US.
However, the task of relocating delicate dental equipment, sensitive materials, and sophisticated machinery posed a significant challenge. The potential for damage or loss to the product during transit is a concern when shipping large, fragile, expensive equipment. Delivery locations can also be challenging as they are quite often located in busy office or retail areas. Accessing these delivery locations with the proper equipment is a job for a professional network. On top of all of this, Maramar’s customers may be located in rural areas where delivery services can be limited.
Solution:
To help answer the needs of their customers, Maramar Dental partnered with Moveitem to handle the logistics and simplify the moving process. Moveitem specializes in providing seamless relocation services for sensitive products like dental equipment.
The solution for Maramar Dental involved a multi-phase approach:
- Assessment and Planning:
Moveitem conducted a thorough assessment of Maramar Dental’s inventory, equipment, and unique relocation requirements. This involved reviewing the different types of items and their individual designs. A planning specialist from Moveitem worked with their shipping department and a plan was developed, outlining the order of operations, equipment preparation protocols, and contingency measures.
- Packing and Handling:
Moveitem reviewed the client’s current product preparation methods and employed the necessary techniques by the drivers to safeguard delicate dental equipment and materials. This custom-handling process was used for Maramar’s items as most had sensitive components. The drivers used a blanket-wrap process in addition to Maramar Dental’s basic preparation methods. Drivers employed the proper securing methods aboard the specialized transport trailers to help ensure a safe journey.
- Logistics and Transport:
Moveitem utilized fully enclosed trucks equipped with air-ride suspension to minimize vibrations during transit. Two-man teams inside a 500-truck transport network provided definite nationwide service that Maramar Dental could count on. Online tracking allowed both Maramar Dental and its customers to monitor the progress of the move.
- Unloading and Delivery:
Upon arrival at the delivery location, the network team carefully unloaded and positioned the equipment according to Maramar Dental’s client’s needs. Each of the transport trucks was equipped with an extra large liftgate to help keep the equipment steady and facilitate moves to offices and other delivery points that did not have a loading dock. The final delivery was usually an inside location requiring special handling from the drivers. Larger equipment was easily accommodated.
Downtime Minimization:
The equipment here was crucial to running the clients’ operations, so timely delivery was a priority. Moveitem executed the moves with meticulous planning to minimize downtime for Maramar Dental’s client. The relocation was scheduled on the first available truck immediately after the customer had made the request in order to help minimize the time in transit.
Outcome:
The partnership between Maramar Dental and Moveitem resulted in a seamless and successful relocation process. The moves were executed without any significant disruptions to Maramar Dental’s or their customer’s operations. All delicate dental equipment arrived at the customer’s facility in pristine condition, ready to serve the professionals and their clients.
This case study demonstrates how a dental equipment supplier like Maramar Dental can successfully overcome the challenges of relocating their operations through a strategic partnership with a professional company like Moveitem. By choosing a reliable and experienced partner, Maramar Dental ensured the safety of its sensitive equipment and maintained its commitment to delivering quality products and services to its dental professionals. They no longer had to search for a different carrier each time they needed a quote as Moveitem was able to service every delivery point request they received from their customers. Maramar and their customers were both able to benefit from the 5-click, Instant Quote tool found at moveitem.com
